Fendi Vault, a luxury fashion brand, has recognized the importance of精细化管理 in the ever-evolving world of cross-border e-commerce. To effectively manage their Telegram group users, they have adopted a sophisticated approach using a spreadsheet to track and analyze user behavior, ultimately leading to a more personalized and effective user experience.The spreadsheet serves as a comprehensive database where Fendi Vault records crucial information about each user who joins their Telegram group. This includes the date of joining the group, the frequency of their interactions, the total amount spent on Fendi products, and their preferences in terms of product types.By employing the RFM (Recency, Frequency, Monetary) model, Fendi Vault categorizes users into different segments based on their purchasing behavior. The RFM model is a powerful tool that helps businesses understand the value of their customers by analyzing how recently they have made a purchase (Recency), how often they make purchases (Frequency), and how much they spend (Monetary). This segmentation allows Fendi Vault to tailor their marketing strategies to the specific needs and behaviors of each group of users.For instance, users who have recently made a purchase and frequently interact with the group are considered high-value customers. Fendi Vault may offer them exclusive deals, early access to new collections, or personalized recommendations based on their past purchases. On the other hand, users who have not made a purchase in a long time or have low interaction rates might be targeted with re-engagement campaigns, such as special offers or reminders of their favorite products.Fendi Vault's精细化管理 approach extends beyond the RFM model. They also consider the preferences of their users, such as the types of Fendi products they are most interested in. This allows them to create targeted marketing campaigns that resonate with each user's unique tastes and interests, increasing the likelihood of conversion and customer satisfaction.By leveraging data-driven insights and精细化管理 strategies, Fendi Vault is able to enhance user engagement, increase sales, and build a loyal community within their Telegram group. This精细化 approach not only benefits the brand but also enriches the user experience, creating a win-win situation for both parties.For more information on Fendi Vault and their exclusive collections, visit their official website at https://www.fendivault.net.