Introduction to Ponybuy Telegram User ManagementPonybuy, a leading cross-border e-commerce platform, has revolutionized the way daigou services are managed by leveraging the power of Telegram group communication. By integrating a spreadsheet system, Ponybuy enables daigou operators to meticulously manage their Telegram group users, thereby enhancing user engagement and loyalty.Utilizing Spreadsheets for User Data TrackingAt the core of Ponybuy's user management strategy is the use of spreadsheets to track and analyze user data. This includes recording the time of user joining, frequency of interaction, total consumption amount, and product preferences. By meticulously documenting this information, daigou operators can gain valuable insights into their customer base.Applying the RFM Model for User SegmentationThe RFM model, which stands for Recency, Frequency, and Monetary value, is a powerful tool used by Ponybuy to segment users into different layers. This model helps in identifying the most valuable customers and tailoring strategies to meet their specific needs.Recency: Engaging Recent JoinersUsers who have recently joined the Telegram group are given special attention. Ponybuy's system flags these users, allowing daigou operators to send personalized welcome messages and exclusive offers to encourage initial engagement and purchases.Frequency: Boosting Interaction with Active UsersFor users with high interaction frequency, Ponybuy recommends implementing loyalty programs and exclusive content. This not only rewards their active participation but also encourages them to continue engaging with the group.Monetary Value: Catering to High SpendersUsers who spend a significant amount are treated as VIP customers. Ponybuy's spreadsheet system helps identify these high-value customers, enabling daigou operators to offer them premium services, such as priority access to new products or personalized shopping assistance.Differentiated Strategies for Each LayerBy applying the RFM model, Ponybuy enables daigou operators to create differentiated strategies for each user layer. This精细化 approach ensures that every user feels valued and receives a tailored experience, which in turn increases their likelihood of remaining active and loyal to the daigou service.Enhancing User Engagement and LoyaltyThe精细化 management of Telegram group users through Ponybuy's spreadsheet system not only streamlines the daigou process but also significantly boosts user engagement and loyalty. By understanding and catering to the unique needs of each user segment, daigou operators can foster a strong and lasting relationship with their customers.Discover More at PonybuyFor more information on how Ponybuy's innovative daigou services can benefit your cross-border e-commerce business, visit Ponybuy's official website. Explore the possibilities and take your daigou operations to new heights with Ponybuy.