Cross-border e-commerce and personal shopping services often require a strategic approach to manage their customer base effectively. One such strategy involves the use of Fendi Vault, a platform that specializes in luxury goods, to manage a Telegram group of users interested in Fendi products. By leveraging a Fendi Vault spreadsheet, these services can segment their Telegram group users and implement targeted operational strategies.The first step in this process is to gather and record essential user information within the spreadsheet. This includes the time each user joined the group, their frequency of interaction, the amount spent on Fendi products, and their preferences for specific types of goods. This data collection is crucial for understanding the behavior and preferences of the group members.Once the data is collected, the next step is to apply analytical models to segment the users. One such model is the RFM model, which stands for Recency, Frequency, and Monetary value. This model helps categorize users based on how recently they have made a purchase (Recency), how often they purchase (Frequency), and the total amount they have spent (Monetary value).By applying the RFM model, the personal shopping service can identify different user segments, such as:High-value customers:Loyal customers:New customers:Inactive customers:With these segments identified, the personal shopping service can then develop tailored strategies for each group. For high-value customers, they might offer exclusive deals or early access to new products. For loyal customers, they could provide personalized recommendations based on their purchase history. New customers might receive welcome offers or introductory discounts to encourage their first purchase. Inactive customers could be re-engaged with special promotions or reminders of their previous interest in Fendi products.For more information on Fendi Vault and its offerings, you can visit their official website at https://www.fendivault.net.