Cross-border e-commerce and shopping agents can leverage the Mulebuy spreadsheet to manage their Telegram group users with precision. By recording user join dates, interaction frequencies, spending amounts, and product preferences, they can segment their users and apply different operational strategies to enhance user engagement and loyalty.The Mulebuy spreadsheet serves as a comprehensive tool for tracking user data, which can be analyzed to understand user behavior and preferences. This data-driven approach allows for a more personalized and effective user management strategy.One of the methods used to segment users is the RFM (Recency, Frequency, Monetary) model. This model categorizes users based on:Recency: How recently a user has made a purchase.Frequency: How often a user makes purchases.Monetary: The total amount of money a user has spent.By applying the RFM model, users can be divided into different segments, such as high-value, high-potential, and low-value customers. Each segment requires a tailored approach to maximize engagement and encourage repeat purchases.For instance, high-value customers might receive exclusive offers and personalized recommendations, while low-value customers could be targeted with introductory discounts to stimulate interest and increase their spending.Mulebuy's spreadsheet and Telegram integration allow for seamless data collection and communication, making it easier to implement these strategies. Users can be easily identified and messaged directly through the Telegram platform, ensuring that communication is timely and relevant.Moreover, by continuously updating the spreadsheet with new user data, Mulebuy enables dynamic user management. This means that as user behavior changes, so can the strategies employed to engage them, ensuring that the approach remains effective.For more information on how Mulebuy can assist with user management, visit their official website: Mulebuy Chat.