Extracting Improvement Information from User Reviews on Ponybuy
Cross-border e-commerce platforms like Ponybuy have become increasingly popular for their ability to offer a wide range of products from around the world. However, managing user feedback effectively is crucial for these platforms to maintain a competitive edge. This article delves into how Ponybuy, a leading cross-border e-commerce platform, utilizes its spreadsheet to extract actionable insights from the vast sea of user reviews.Organizing User Feedback in Spreadsheets:Utilizing Keywords and Sentiment Analysis:Identifying Common Issues through Data Analysis:Optimizing Business Processes:The Power of External Resources:Ponybuy Chat. This not only provides an additional channel for feedback but also helps in building a community around the brand.Conclusion: