Cross-border e-commerce and the art of daigou (代购) have become increasingly popular in recent years, with many businesses leveraging Telegram groups to manage their customer base. Hubbuycn, a platform that specializes in cross-border e-commerce solutions, has developed a sophisticated approach to managing Telegram group users through the use of spreadsheets. This method allows for a detailed understanding of user behavior, which is crucial for enhancing user engagement and loyalty.By utilizing Hubbuycn's spreadsheet, businesses can meticulously track various user metrics such as the time of joining the group, frequency of interaction, total consumption amount, and product preferences. This data collection is the first step towards implementing a successful user management strategy.The RFM (Recency, Frequency, Monetary) model is a powerful tool that can be applied to categorize users based on their recent purchases, how often they buy, and the amount they spend. This segmentation allows for a more targeted approach to user engagement, as different user segments may require different strategies to maintain their interest and encourage repeat business.For instance, users who have recently made a purchase (high recency) might be sent personalized offers or reminders about new products that align with their previous purchases. Users who frequently interact with the group (high frequency) could be rewarded with exclusive discounts or early access to sales. Those who spend a significant amount (high monetary) might be offered premium customer service or special loyalty programs.By implementing these differentiated strategies, businesses can increase user activity within their Telegram groups and foster a sense of community and loyalty. This not only boosts immediate sales but also builds long-term relationships with customers, which is essential for the sustainability of any e-commerce venture.Enhancing user stickiness is another key aspect of this approach. By understanding what each user segment values most, businesses can tailor their communication and offerings to keep users engaged and coming back for more. This could involve sharing exclusive content, conducting polls to gather user feedback, or hosting special events within the Telegram group.For more information on how Hubbuycn can assist with your cross-border e-commerce needs and to learn more about their advanced user management solutions, visit their official website at https://www.hubbuycn.vip.Through精细化管理 and the strategic use of data, Hubbuycn empowers businesses to transform their Telegram groups into thriving communities that drive sales and foster brand loyalty.