Cross-border e-commerce and personal shopping services are increasingly leveraging technology to enhance customer engagement and satisfaction. One such tool is WeGoBuy, which offers a spreadsheet feature to help manage Telegram group users with precision. By utilizing this feature, businesses can segment their user base and implement targeted strategies to boost user activity and loyalty.The WeGoBuy spreadsheet allows for the recording of various user data points such as the time of joining the group, frequency of interaction, total amount spent, and product preferences. This information is crucial for understanding user behavior and tailoring marketing efforts accordingly.One effective method to segment users is through the RFM (Recency, Frequency, Monetary) model. This model categorizes users based on:- Recency: How recently a user has made a purchase or interacted with the group. Users who are active recently are more likely to respond to timely promotions or updates.- Frequency: How often a user interacts with the group or makes purchases. Frequent users are highly engaged and can be rewarded with loyalty programs or early access to new products.- Monetary: The total amount a user has spent. High spenders are valuable customers and may appreciate exclusive deals or premium customer service.By applying the RFM model, WeGoBuy users can segment their Telegram group members into different tiers, such as:- High-value customers: Those who have recently made high-value purchases and interact frequently. These users can be offered personalized content and exclusive discounts to maintain their loyalty.- Medium-value customers: Users with moderate spending and interaction levels. They might benefit from targeted promotions that encourage higher spending or more frequent interactions.- Low-value customers: Those who have not spent much or interacted recently. Special attention and incentives can be used to re-engage these users and increase their activity within the group.With the WeGoBuy spreadsheet, businesses can automate the process of tracking and analyzing user data, making it easier to implement these segmentation strategies. By pushing personalized content and exclusive offers to different user segments, businesses can increase user engagement and foster a sense of community and loyalty.For more information on how to utilize the WeGoBuy spreadsheet for precision user management, visit https://www.wegobuysheet.net.