Cross-border e-commerce daigou services have become increasingly popular, allowing customers to access a wide range of products from different countries. To ensure a high level of service quality, it is crucial to have a comprehensive evaluation system. Pandabuy, a platform that offers such services, has implemented a review system and a spreadsheet for data analysis, which are essential tools for assessing the performance of daigou services.The spreadsheet provided by Pandabuy contains valuable data that can be analyzed to understand the customer satisfaction rate and the efficiency of after-sales service. By examining the好评率 (positive feedback rate) and售后处理效率 (after-sales service efficiency), daigou operators can gain insights into the performance of their suppliers and the overall service delivery.Customer reviews on Pandabuy are a treasure trove of information. They provide real-time feedback from users, which can be used to identify areas of improvement and to recognize the strengths of the service. Reviews are not just about the products themselves but also about the entire purchasing experience, including shipping times, communication, and problem resolution.By combining the data from the spreadsheet with the insights from customer reviews, daigou operators can make informed decisions about which suppliers to work with. This process of selection and curation is critical for maintaining a high standard of service and for building a reputation for reliability and quality.Optimizing the service流程 (service process) involves continuous improvement based on feedback. This could mean streamlining the ordering process, improving communication with customers, or finding more efficient shipping solutions. The goal is to enhance the overall customer experience and to ensure that every interaction with the daigou service is positive and efficient.Ultimately, the combination of data analysis and customer feedback is a powerful tool for enhancing the satisfaction of customers with daigou services. It allows operators to be proactive in addressing issues and in providing a service that meets or exceeds customer expectations.For more information on Pandabuy and its services, you can visit their official website: Pandabuy.